Mitsis Petit Palais

As soon as my husband and i arrived we were treated so well thanks to Reception john our meet and Greeter gave us a sweet lemon drink then carried our cases upstairs so friendly and Funny miss him when we opened our room Door we were both amazed at what they had done for us as it was our ruby wedding Anniversary 40 years we both got emotional The staff at the hotel are a real credit to them i haven't meet more helpful friendly people and a huge shout out to our room cleaners who went above and beyond to make sure our stay was amazing thank you both a must stay hotel 10/10 +

First holiday for a year. Had late flight but were welcomed by great staff members who had arranged food for our arrival that was waiting for us in our room, along with complimentary wine and treats. Rooms are a good size, with fridge and brew making facilities, with our room on the 5th floor having a balcony providing sea views. We are a low maintenance couple, who did not require rooms cleaning on a daily basis, but very pleasant cleaning staff tidied the room anyway. Hotel is close to beaches, and there are lots of shops on the doorstep, with great restaurants just a few minutes walk away. Rhodes Old Town is also around 15-20 minutes walk away, and a nice walk if you go via the harbour. Breakfast was included in our booking and there was a lot of choice food wise, and we also paid extra for dinner, but we didn't eat in the hotel every night, and when we did we found a great selection of different foods. All in all, great hotel, great staff, great food and great facilities. Really pleased.

The location was brilliant., the staff are amazing food was beautiful and there was a great choice

On arriving we were told we had a room on the 7th floor which is not accessible by the lift but we were upgraded from breakfast included to everything included. This turned out to be great value as there was a great choice of food and drink - the service in the restaurant, poolside bar and main hotel bar was always very friendly and good fun. The hotel is a little way out of the old town but we were able to walk to the main spots in about 10-15 minutes along the beach front so no big deal - its a nice walk. It was also quieter and more relaxed in this part of town which is good as the restaurant has an outside terrace as well as seating inside. The pool area is compact with a relatively small pool for the number of sun loungers available - but when we were there it did not feel crowded and the pool was deep enough and long enough to properly swim - the pool bar does good mojitos! Our room on the 7th floor had a great view, over the hotel in front, of the sea over the strait to Turkey and we had our own sunny balcony which was quite roomy with a clothes dryer. The room was not particularly grand or modern but everything worked and was clean - TV, air conditioning, mini bar, coffee maker. The restaurant area and terrace did actually feel up market but not in a stuffy way. We really enjoyed our stay and would come again.

The breakfast was exceptional and the staff were at all times so professional and courteous. At check in, we were warmly welcomed to the hotel and the lady was so helpful regarding a member of our party who had left her jacket in the taxi! We got large bottles of water daily in our room. The cleaning staff were always so cheerful and pleasant. Just feel it's a very well managed organisation where staff are treated well and respected. This shows in the way they treat their guests. Would highly recommend this hotel chain.